Спеціаліст з обробки звернень АСКОД | Дія
Core
Process official inquiries from citizens, legal entities, and state bodies via the ASKOD system to ensure accurate, legally grounded communication for the digital state.
Role type
Specialist in processing inquiries (legal/administrative)
Builds
Official responses to citizen inquiries, lawyer requests, law enforcement queries, and public information requests
Domain
Public administration / Legal compliance
Deliverable
client delivery
Required skills
Legal analysis, text structuring, legal conclusion formulation, attention to detail, deadline management
Preferred skills
Jira/Confluence/ASKOD usage, English A2+, experience in state structures, experience processing court rulings on temporary access to information
Technologies
ASKOD, Jira, Confluence
Responsibilities
Process official inquiries in ASKOD and Jira; prepare responses to lawyer requests, law enforcement queries, and public information requests; interact with support services for technical issues; maintain internal knowledge base; generate monthly statistics and analytics
Seniority
Junior to Mid-level, hands-on specialist