Stellvertretender Leiter (m/w/d) - Qualitäts- und Risikomanagement
Core
Deputy Head of Quality and Risk Management supporting the department head and representing them in their absence, developing the central QM system, and managing audits and certifications.
Role type
Senior operational manager (Quality and Risk Management)
Builds
Central quality and risk management systems, audit processes, and certification compliance
Domain
Healthcare / Hospital administration
Required skills
Quality management, Risk management, Process optimization, Internal auditing, External certification support, Staff training, Complaint handling, Project management
Preferred skills
Auditor qualification, MS Office, QM software tools
Responsibilities
Operational support and full representation of the department head, Development of the central QM system, Independent planning and execution of internal quality and risk audits, Support of external certifications and inspections, Consultation of departments on process optimization, Conducting staff training on QM topics, Handling complaints to maintain reputation