Mitarbeiter im Kundencenter - Privatkundenvertrieb (m/w/d)
Core
Advise private customers on energy supply, handle account changes, billing inquiries, and support sales events.
Role type
Customer service representative (energy sector)
Builds
Customer accounts and billing processes for private energy customers
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
Customer consultation, contract management, billing processing, CRM system usage, MS Office
Preferred skills
Energy sector experience, customer service experience
Responsibilities
Advise customers on energy supply and savings, process account changes and billing inquiries, maintain customer data in CRM systems, support sales events