Teamassistenz Antragsservice (w/m/d)
Core
Administrative support for application processing, customer inquiries, and digital portal development at a national accreditation authority.
Role type
Administrative Assistant (Application Service)
Builds
Digital application portal (DAkkS-PORT) and streamlined application workflows
Domain
Public sector / Quality Assurance / Accreditation
Deliverable
dashboards & analysis
Required skills
Administrative processing, customer support, ticket management, database management, MS Office, project coordination
Preferred skills
First-level support experience, technical support experience
Technologies
MS Office (Word, Excel, PowerPoint), digital databases
Responsibilities
Process application submissions and route to relevant departments, Answer customer inquiries and manage support tickets for the digital portal, Participate in the development and digitalization of the application process, Coordinate schedules and manage structured filing systems
Seniority
Entry-level to Mid-level
