Mitarbeiter (m/w/d) Kundenservice Innendienst
Core
In-house customer service specialist who trains on company processes and products to provide expert advice and support to existing customers via phone, email, and other channels.
Role type
In-house customer service representative
Builds
Customer support and order processing for existing customers
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
Customer service experience, telephone communication, order processing, office software proficiency
Preferred skills
Commercial or similar vocational training, experience in customer care
Technologies
Office software
Responsibilities
Train on company processes, products, services, and offers; advise and support existing customers via phone, email, and other channels; process incoming orders; address customer requests and concerns
Seniority
Entry-level