Qualitätsmanager (m/w/d)
Core
Develop and implement quality structures and processes for cleaning services, ensuring adherence to SLAs and continuous improvement.
Role type
Quality Manager (Operations)
Builds
Transparent quality processes and standardized workflows for cleaning teams
Domain
Facility services / Cleaning operations
Required skills
Process optimization, SLA monitoring, Data analysis, Strategic planning, Change management, Training & coaching
Preferred skills
Experience in Medical devices, Medical industry, GMP-regulated environments, English proficiency
Technologies
None stated
Responsibilities
Develop and implement quality processes and standards, Monitor SLA compliance and analyze KPIs, Identify and drive process improvements, Create quality concepts with cleaning teams, Conduct training and communicate quality standards, Prepare insights and recommendations for stakeholders