Sachbearbeiter*in (m/w/d) Bürgerservice
Core
Handling resident registration, passport and ID card applications, naturalization, and other citizen service requests including election administration.
Role type
Administrative specialist (citizen services)
Builds
Public service records and election administration for the municipal government
Domain
Public administration / Municipal services
Required skills
Resident registration processing, Passport and ID card issuance, Naturalization procedures, Fee collection and accounting, Public reception and consultation, Election administration, Legal text interpretation, MS Office
Preferred skills
Experience in citizen services or population registry, Conflict resolution, Intercultural competence, Weekend availability
Technologies
MS Office
Responsibilities
Process resident registration, passport, and ID card applications; Issue fishing licenses and parking permits; Authenticate signatures; Collect and record fees; Receive and consult visitors; Assist in election administration.