Call Center Agent (m/w/d) Sales für Vodafone
On-site
Core
Sales-focused call center agent supporting Vodafone customers via phone, handling inquiries and upselling products.
Role type
sales call center agent
Builds
customer service interactions and sales for Vodafone telecom products
Domain
telecommunications
Deliverable
client delivery
Required skills
sales affinity, commercial knowledge, internet/telephony/mobile knowledge, fluent German (C2), PC/MS Office skills, flexibility for weekend/late shifts
Responsibilities
handling general customer inquiries via phone, supporting service questions (bills, cancellations, moves), managing customer/address data, identifying and addressing sales opportunities, documenting customer contacts and complaints
