Mitarbeiter (m/w/d) an der Anmeldung der Auskunfts- und Beratungsstelle Trier
Core
Frontline customer service and administrative support for pension inquiries and insurance information at a public social security office.
Role type
Administrative Customer Service Specialist
Builds
Pension information services and administrative support for the public pension insurance system
Domain
Public Administration / Social Security
Deliverable
dashboards & analysis
Required skills
Customer service, telephone handling, appointment scheduling, office administration, MS Office
Preferred skills
Public administration background, social competence
Responsibilities
Manage customer appointments, handle telephone inquiries, provide pension information, issue insurance number certificates
Seniority
Entry-level, administrative staff