Kaufmännischer Vertriebsmitarbeiter (m/w/d) im Innendienst / Mitarbeiter im Vertriebsinnendienst (m/
Core
Managing customer orders, inquiries, and deliveries via phone and email; creating and tracking offers; coordinating with internal departments like logistics and production.
Role type
Sales Operations Specialist (Inbound Sales)
Builds
Customer orders, offers, and delivery confirmations
Domain
Manufacturing / Industrial Sales
Required skills
Order management, ERP system proficiency, CRM system proficiency, data analysis, MS Office (Outlook, Excel), customer communication, cross-functional coordination
Preferred skills
Experience in sales operations, order management, or customer service
Technologies
ERP systems, CRM systems, MS Office
Responsibilities
Handle customer inquiries and orders via phone and email, create and track offers, coordinate with logistics and production, maintain master data in ERP/CRM systems, generate sales reports, optimize sales processes