Kundenbetreuer im Innendienst (m/w/d) Fachbereich private Krankenversicherung
Core
Customer service specialist for private health insurance, handling inquiries, risk assessment, and quote preparation.
Role type
Customer service representative (private health insurance)
Builds
Insurance quotes and risk assessments for existing customers
Domain
Insurance / Private Health Insurance
Required skills
Communication, Risk assessment, Data analysis, Insurance product knowledge, Software proficiency, Process optimization
Responsibilities
Handling customer inquiries via phone and email, Risk assessment and data collection for quotes, Comparing insurance tariffs and benefits, Preparing and presenting insurance offers, Supporting sales team with projects, Optimizing internal processes