Qualitätsmanager*in (m/w/d)
Core
Designing and developing a practical quality management (QM) system to support staff and strengthen service quality for over 1000 people with disabilities.
Role type
Senior Quality Management Manager
Builds
A living, practice-oriented QM system and standardized quality structures across education, work, housing, and leisure services.
Domain
Social services / Disability support / Non-profit
Required skills
Quality management expertise, change management, stakeholder engagement, process optimization, digital system implementation, strategic consulting, audit support
Preferred skills
Experience in social organizations, interdisciplinary collaboration
Responsibilities
Conceptualize and develop the foundation-wide QM system; Create uniform quality structures and standards; Facilitate organizational change processes; Moderate complex coordination processes; Drive cross-departmental collaboration and process development; Implement and evolve the digital QM system; Advise the board and leadership on strategic quality issues and support audits