Mitarbeiter (m/w/d) im zentralen Qualitätsmanagement
Core
Central Quality Management role responsible for developing and maintaining the Quality Management System (QMS), overseeing process optimization, and coordinating internal and external audits in the social sector.
Role type
Quality Management Specialist
Builds
Central Quality Management System (QMS) and related documentation
Domain
Social sector / Non-profit / Quality Assurance
Required skills
Quality Management, process optimization, document management, audit coordination, training delivery, data collection, risk management, whistleblower system management
Preferred skills
Text editing and proofreading, MS Office (Word, Excel, PowerPoint, Visio), stakeholder communication
Responsibilities
Review and revise work instructions and concepts from departments, maintain QMS documentation on a digital platform, support process owners and QM coordinators in process description and optimization, coordinate QM rounds and steering circles with management, support internal audit planning, serve as central contact for external auditors (ISO 9001, AZAV), conduct QMS training, prepare data for management reviews, implement and develop processes in data protection, operational risk management, and whistleblower system management