Bestandsmanager (m/w/d) für Versicherungen
Hybrid
Core
Managing insurance customer portfolios, handling claims, and conducting sales campaigns for a savings bank.
Role type
Insurance portfolio manager (service & sales)
Builds
Insurance policies and claims processing for retail customers
Domain
Banking & Insurance
Deliverable
client delivery
Required skills
Customer service, contract management, claims handling, sales campaigns, telephone and digital communication
Preferred skills
Banking or insurance qualification, structured work style
Technologies
Email, telephone, digital platforms
Responsibilities
Process customer inquiries via email and phone, execute contract changes and provide information, handle claims personally, identify coverage gaps, conduct sales campaigns, advise customers on contracts
Seniority
Mid-level, hands-on IC