Mitarbeiter Kundenservice & Auftragsabwicklung (m/w/d)
Core
Handling B2B and B2C customer orders, processing orders via email/phone, creating shipping documents, and resolving complaints.
Role type
Customer service & order processing specialist
Builds
Order fulfillment and customer support documentation
Domain
E-commerce / Logistics
Required skills
French (C1), German (C1), English (A2), MS Office, MS Outlook, order processing, complaint resolution
Responsibilities
Process B2B and B2C customer orders, handle orders via email and phone, create order and shipping documents, resolve complaints and delivery issues
