Kundenberater Rehabilitanden (w/m/d)
Core
Customer advisor for rehabilitation clients, managing the rehabilitation process and integration strategies for disabled and severely disabled individuals seeking employment.
Role type
Customer advisor for rehabilitation clients (public sector)
Builds
Individual integration strategies and cooperation plans for clients
Domain
Public administration / Social security / Vocational rehabilitation
Deliverable
client delivery
Required skills
Case management, legal compliance (SGB II), client profiling, strategy development, application processing, conflict resolution
Preferred skills
Experience in public administration, knowledge of vocational rehabilitation measures
Technologies
PC / Office software
Responsibilities
Advise and support disabled clients through the rehabilitation procedure, determine client categories and develop integration strategies, prepare and conduct client interviews, process applications and decisions on benefits, coordinate with other funding agencies, assess employability and rehabilitation needs, identify barriers to employment and transfer to case management.
Seniority
Entry to Mid-level, full-time or part-time