Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Managing order processing and customer support for a sales department, coordinating with production, procurement, and shipping.
Role type
Sales Operations Specialist (Order Processing)
Builds
Order workflows, customer service interactions, and delivery schedules
Domain
Manufacturing / Trade
Deliverable
product features
Required skills
ERP system proficiency, order management, customer communication, offer creation, delivery scheduling, data management
Preferred skills
Foreign trade knowledge, MS Office (Excel, Outlook)
Responsibilities
Process and manage orders in the ERP system, support and advise customers on daily operations, coordinate with production, procurement, and shipping, create and track offers, monitor and align delivery dates, maintain customer and master data