Kaufmann/-frau Onlinehandel
Core
Office staff for the shipping department of a toy store, handling online orders, invoicing, and customer communication.
Role type
Office clerk (e-commerce & shipping)
Builds
Online orders and shipments for a toy and gift store
Domain
Retail (toys, gifts, accessories)
Deliverable
product features
Required skills
Order processing, invoicing, shipping organization, customer service (email/phone), claims handling, PC skills (Office, ERP)
Preferred skills
Toy product knowledge, sales support experience
Responsibilities
Process online orders, generate shipping labels, organize shipments, write invoices, handle customer inquiries and complaints, manage collections
Seniority
Entry-level / Junior
