Sachbearbeiter (w/m/d) Customer Care
Core
First point of contact for national trade partners via phone and email, handling orders, returns, and complaints while creating invoices and credits in SAP.
Role type
Customer Care Clerk (Sales Operations)
Builds
Order processing, returns, and complaints for AL-KO garden products
Domain
Manufacturing / Garden Products
Required skills
SAP, MS-Office, order processing, returns management, invoicing, communication, technical understanding
Preferred skills
digital sales process implementation, trade partner management
Technologies
SAP, MS-Office