Fachangestellte/-r in wissenschaftlichen Bibliotheken (m/w/d/x)
Core
First point of contact for library users, providing service, information, and research support at service desks and via a ticket system.
Role type
Library service assistant
Builds
A welcoming and well-organized library environment for university students and staff
Domain
Higher education library services
Deliverable
dashboards & analysis
Required skills
Library management systems, user service, research support, area supervision, collection maintenance, tour guiding
Preferred skills
IT-supported library management systems, shift work flexibility
Technologies
Ticketing systems, Library management systems
Responsibilities
Provide service, information, and research support at service desks; Supervise usage and work areas to ensure a pleasant environment; Maintain order in open-access areas; Assist the magazine team with retrieving and returning media; Conduct library tours and introductions to library usage.