Service-Experte für das Schadenmanagement eines Premium-Automobilherstellers (w/m/div.)
Core
Provide telephone and written consultation for damage cases regarding leasing and financing vehicles for commercial and private customers of a leading auto bank.
Role type
Claims management specialist (automotive finance)
Builds
Leasing and financing vehicle damage cases for commercial and private customers
Domain
Automotive finance / Leasing
Deliverable
client delivery
Required skills
telephone consultation, document verification, independent decision-making, case documentation, knowledge of Sachmängelhaftung (warranty liability), rate plan modification, buyout offers
Preferred skills
commercial or technical vocational training, customer service experience, MS Office proficiency