Mitarbeiter Kundenservice / Kursmanagement (m/w/d)
Core
Manage customer service and course administration for a vocational training center, handling reception, customer support, billing, and assisting with course planning and organization.
Role type
Customer service and course management specialist
Builds
Customer support workflows and course administration processes
Domain
Vocational training and education
Deliverable
product features
Required skills
Customer service, sales experience, office software proficiency, process management, stress resistance
Preferred skills
None stated
Technologies
Word, PowerPoint, Excel
Responsibilities
Handle customer reception and support, manage billing and customer traffic, assist with course planning and organization, collaborate cross-departmentally
Seniority
Entry-level to Mid-level, operational IC