Mitarbeiter / Mitarbeiterin für den Bereich Request (w/m/d)
Core
Reviewing, qualifying, and routing incoming documents that were not clearly recognized by the scanning process, and managing formal written communication with external customers.
Role type
Operations specialist (document processing and customer correspondence)
Builds
Document review workflows and customer communication channels
Domain
Health insurance / Document processing
Required skills
MS Office proficiency, formal written communication, document review, process improvement support
Preferred skills
Health sector training, practical experience in relevant field, self-motivated work
Technologies
MS Office
Responsibilities
Review and qualify incoming documents not recognized by the scan process, route documents to appropriate task folders, conduct formal written communication with external customers, support team leadership in improving workflows