IT - Systemkaufmann (m/w/d)
Core
Support IT processes, ensure quality in support operations, and train users on system usage.
Role type
IT System Purchasing Agent (IT Systemkaufmann)
Builds
Internal IT processes and user support workflows
Domain
IT / Business Administration
Deliverable
dashboards & analysis
Required skills
IT systems knowledge, web technologies, German language (fluent), communication, teamwork, independent work, structured approach
Responsibilities
Analyze and optimize internal IT processes, ensure quality in support processes and customer communication, analyze and resolve errors, consult and train users, instruct users on system operation