Mitarbeiter*in (m/w/d) im Bereich vhs-Kundenservice und Kursbetreuung
Core
Provide customer service and course support for the vhs adult education program, handling inquiries, registrations, and administrative logistics.
Role type
Administrative customer service specialist
Builds
Course registration system and administrative workflows for adult education
Domain
Public administration / Adult education
Deliverable
product features
Required skills
Customer consultation, Administrative processing, MS Office, SQL, Kufer, regisafe
Responsibilities
Answering customer inquiries via phone and in person, Processing course registrations, Booking classrooms and preparing course materials