Teamassistenz im Bereich Fahrerlaubnis (w/m/d)
Core
Administrative support for driver's license examinations (theory, practice, and fitness assessments), including scheduling, customer service, and liaison with authorities.
Role type
Administrative assistant (driver's licensing)
Builds
Driver's license examination processes
Domain
Automotive / Public Administration
Deliverable
dashboards & analysis
Required skills
Commercial vocational training, MS Office, process understanding, customer service, communication
Preferred skills
None stated
Technologies
MS Office
Responsibilities
Organize and process orders for driver's license exam preparation and follow-up, coordinate appointments and provide on-site/phone customer support, maintain contact with licensing authorities and other institutions, handle customer feedback as the first point of contact, perform general administrative tasks, ensure compliance with central process specifications and quality standards, evaluate standardized key figures.