Teamassistenz im Bereich Fahrerlaubnis (w/m/d)
Core
Administrative support and customer service for driver's license examinations (theory, practice, and fitness assessments) and related administrative processes.
Role type
Administrative Assistant (Driver's License Division)
Builds
Administrative workflows for driver licensing authorities and customers
Domain
Automotive / Driver Licensing
Deliverable
dashboards & analysis
Required skills
Commercial vocational training, MS Office, process understanding, customer service, communication, organizational skills
Preferred skills
None stated
Technologies
MS Office
Responsibilities
Organize and process orders for driver's license exam preparation and follow-up, coordinate appointments and provide customer support, maintain contact with licensing authorities and other institutions, handle customer feedback, perform general administrative tasks, ensure compliance with process specifications and quality standards, analyze standardized key figures