Mitarbeiter / Datentypist / Telefonist (m/w/d) in der Telefonzentrale im Umweltlabor
Core
Answering calls, providing general company information, handling customer inquiries/complaints, and preparing meeting rooms for the environmental lab.
Role type
Administrative support specialist (phone center)
Builds
Internal communication flow and customer service for the environmental lab
Domain
Environmental analysis / Laboratory services
Deliverable
client delivery
Required skills
German (fluent, written and spoken), telephone systems, MS Office
Preferred skills
Customer service experience, stress management
Responsibilities
Answer incoming calls professionally, route calls to internal staff, provide general company information, process customer inquiries and complaints, prepare meeting rooms, support site management and customer service
Seniority
Entry-level / Generalist