Support Engineer / Anwendungsbetreuer*in in Kundenprojekten (m/w/d)
Core
Support Engineer / Application Specialist supporting grid operators across Europe in implementing IT projects for critical infrastructure.
Role type
Support Engineer / Application Specialist
Builds
Smart apps, portals, information systems, and workflow solutions for energy, heat, and water supply.
Domain
Utilities (Energy, Heat, Water) + IT Infrastructure
Required skills
Software installation and configuration, error analysis and troubleshooting, software deployment, database management, network management, identity management, customer communication
Preferred skills
Cloud technologies, GIS systems
Responsibilities
Support customers in software product usage, analyze and resolve errors at first and second level, install and configure software on-premises and in the cloud, deploy software upgrades, collaborate with customers and development teams
Seniority
Junior to Senior (3+ years experience for Senior)