Ebenenleiter / Serviceleiter (m/w/d)
Core
Leading the service team to ensure smooth daily operations in ticketing, entry control, and F&B areas while maintaining high guest satisfaction and cleanliness standards.
Role type
Service Team Leader (F&B and Operations)
Builds
A seamless cinema experience for guests across ticket sales, concessions, and entry management.
Domain
Entertainment / Cinema Operations
Deliverable
product features
Required skills
Team leadership, F&B experience, customer service, cash handling, inventory management, shift scheduling, MS Office, software adaptability
Preferred skills
Experience in multiplex or arthouse cinema, event coordination
Responsibilities
Lead the service team, manage ticket sales and concessions, oversee entry control and seating, handle cash reconciliations, ensure cleanliness and guest satisfaction, support theater management in F&B.
Seniority
Mid-level, hands-on IC