IT-Systemadministrator / IT-Support Spezialist (m/w/d)
Core
Central point of contact for employees regarding technical questions and problems, ensuring reliable IT workstations and supporting daily operational IT tasks.
Role type
IT System Administrator / IT Support Specialist
Builds
Reliable internal IT landscape including workstations, software, and infrastructure
Domain
Corporate IT / General Support
Required skills
Windows workstation administration, Microsoft 365, hardware and software support, user account management, network basics, server and cloud infrastructure administration, documentation, external vendor coordination
Preferred skills
1st and 2nd-level support experience, troubleshooting, on-call availability
Technologies
Windows, Microsoft 365, Office applications, network, server, cloud
Responsibilities
Handling 1st and 2nd-level support tickets, setting up and configuring PCs, laptops, and mobile devices, installing and maintaining software and operating systems, managing user accounts and permissions, supporting network and server infrastructure, documenting IT systems and processes, coordinating with external IT service providers, providing on-call support
Seniority
Entry to Mid-level, hands-on IC