366 zur Zeit auch für Anfänger geeignet
Core
Handling customer orders, service inquiries, complaints, and sales consulting via phone and email for major German e-commerce companies.
Role type
Customer service representative (telemarketing)
Builds
Order processing, customer support, and sales consulting for retail clients
Domain
Retail / Telecommunications
Deliverable
product features
Required skills
Verbal communication, written communication, customer service, complaint handling, order processing, appointment scheduling, debt collection, data qualification
Preferred skills
Teamwork, self-motivation, quality awareness, success orientation, PC skills
