Mitarbeiter:in Innendienst Bauleitung und Qualitätssicherung (w/m/d)
Core
Coordinate complaints and warranty defects for residential construction projects, ensuring reliable communication between customers, suppliers, and internal teams.
Role type
mid-level operations coordinator (construction quality assurance)
Builds
residential housing parks with renewable energy supply
Domain
construction + real estate
Deliverable
client delivery
Required skills
complaint management, warranty defect handling, stakeholder communication, documentation, process optimization, invoicing support
Preferred skills
technical understanding of construction, organizational talent, cost awareness, negotiation skills
Technologies
none stated
Responsibilities
accept and document customer complaints, evaluate defects technically, track complaint resolution, coordinate with customers and suppliers, handle warranty defects, assist with invoicing, improve internal processes
Seniority
mid-level, hands-on IC
