Vertriebsinnendienst & Customer Support
Core
Managing customer inquiries, order processing, and logistics coordination for a semiconductor industry technical service provider.
Role type
Senior Sales Operations & Customer Support Manager
Builds
Order fulfillment, shipment documentation, and customer service workflows
Domain
Semiconductor industry / Technical services
Required skills
Order management, logistics coordination, customer communication, administrative processing, stakeholder coordination, independent organization
Preferred skills
Technical background in mechanical engineering or electronics, Class B driver's license
Technologies
N/A
Responsibilities
Communicate with domestic and international customers, process inquiries and support offers, coordinate orders and delivery schedules, ensure complete administrative order processing, organize goods shipment, coordinate with internal and external contacts, perform occasional customer component pickups or deliveries
Seniority
Manager, hands-on IC