Kundenberater Teile & Zubehör (m/w/d) für unseren Onlineshop
Core
Provide expert customer consultation and support for automotive spare parts and accessories inquiries via phone, digital channels, and email.
Role type
Customer service representative for automotive parts e-commerce
Builds
Online shop for BMW, MINI, and BMW Motorrad spare parts and accessories
Domain
Automotive retail / E-commerce
Deliverable
client delivery
Required skills
Automotive parts knowledge, technical understanding, customer service, order processing, document creation, PC/Office proficiency
Responsibilities
Consult customers on spare parts and accessories, identify matching parts using electronic catalogs, handle customer inquiries, create and process quotes/orders/invoices, coordinate with internal departments
Seniority
Entry-level to Mid-level, individual contributor
