Bürgerberaterin/Bürgerberater (w/m/d)
Core
Citizen services advisor handling vehicle registrations, identity documents, lost property, elections, and cash management for the city administration.
Role type
Citizen services advisor (public administration)
Builds
City services (vehicle registration, ID cards, lost property, elections)
Domain
Public administration / Municipal services
Deliverable
client delivery
Required skills
Administrative training, MS Office, vehicle registration law, identity document law, lost property handling, election administration, cash management
Preferred skills
Customer friendliness, flexibility, team collaboration, psychological resilience, communication, loyalty, organizational skills, independence, reliability