Support Engineer Firewall & Netzwerk (m/w/d) - Coburg
Core
Support Engineer specializing in firewall and network infrastructure, analyzing disruptions, configuring firewalls, switches, and access points for various clients.
Role type
Support Engineer (Network & Security)
Builds
Network environments and security configurations for multiple clients
Domain
IT Services / Network Security
Required skills
TCP/IP, VLAN, Routing, DNS, DHCP, Firewall configuration, Switch administration, Access Point management, VPN setup, Windows Client OS
Preferred skills
Sophos Central, FortiManager/FortiAnalyzer, UniFi Network Controller, Hyper-V, VMware, Active Directory, Microsoft 365, ITIL, Driver's License Class B
Technologies
Sophos Firewall, Fortinet FortiGate, Ubiquiti UniFi, Fortinet, Sophos, Windows Client
Responsibilities
Accept, analyze, and resolve network and firewall incidents via phone, email, and ticketing systems; Configure and maintain firewalls (rules, NAT, VPN); Administer network components (switches, access points); Establish and support Site-to-Site and Client-VPN connections; Analyze network problems (DNS, DHCP, VLAN, Routing) with clients; Document configurations, changes, and solutions; Act as technical contact for the Service Desk; Collaborate with senior Support Engineers on complex topics
Seniority
Junior to Mid-level, hands-on IC