Head of Operations (m/w/d) Digitales Rezept Zentrum (DRZ)
Core
Lead operational and strategic management of the prescription billing business for pharmacies, ensuring efficient processes and system development.
Role type
Senior Operations Manager (Digital Prescription Center)
Builds
Prescription billing operations and digital process systems for pharmacies
Domain
Healthcare / Digital Health / Operations
Required skills
Operational leadership, process optimization, project management, automation implementation, resource planning, team coaching, KPI analysis, stakeholder management
Preferred skills
Technical understanding of digital solutions, entrepreneurial mindset, analytical skills
Technologies
MS Office
Responsibilities
Ensure smooth, high-quality, on-time operational business; Support customer projects and strategic business development; Drive digitalization and process improvement projects; Analyze, optimize, and standardize business processes; Identify and implement automation potential; Participate in resource and workforce planning; Lead, coach, and develop managers and teams; Monitor KPIs and derive actions; Collaborate with IT, Sales, Product Management, and Software Development; Represent the company at industry events.
Seniority
Senior, hands-on IC
