Sachbearbeiter Customer Service International (m|w|d)
Core
Managing international customer service operations, order processing, and supply chain coordination for a machinery manufacturing company.
Role type
Customer Service Specialist (International Trade)
Builds
Order fulfillment, logistics coordination, and import/export documentation for machinery and plant equipment.
Domain
Manufacturing / International Trade / Logistics
Required skills
Order processing, logistics coordination, import/export documentation, ERP system management, credit limit monitoring, compliance adherence
Preferred skills
MS Office, technical understanding, structured work style
Technologies
ERP systems, MS Office
Responsibilities
Complete order processing and coordination with internal/external interfaces, customer consultation and support, monitoring of delivery processes with logistics providers and suppliers, monitoring credit limits and payment terms, handling import/export transactions including shipping and customs documents, maintaining customer/supplier/material master data in ERP, ensuring complete and audit-proof documentation, implementing internal guidelines and quality standards