Sales Operations & Customer Data Manager (all genders)
Core
Optimizing sales-relevant ERP processes, managing customer master data, and handling complex bonus calculations.
Role type
Sales Operations & Customer Data Manager
Builds
Sales processes, customer data integrity, and bonus settlement workflows
Domain
Manufacturing / ERP & CRM
Required skills
ERP system expertise, CRM system expertise, process optimization, data management, bonus calculation logic, stakeholder coordination
Preferred skills
Experience in sales internal service, analytical thinking, structured approach
Technologies
ERP systems, CRM systems
Responsibilities
Optimize sales-relevant ERP processes with focus on master data management, pricing, and bonus calculations; Plan, coordinate, and execute tests for ERP adjustments, releases, and system developments; Analyze and resolve complex issues within the ERP environment; Ensure correct mapping of sales conditions in the ERP system; Conduct quarterly and annual bonus calculations; Support daily operational customer master data management
Seniority
Mid-level, hands-on IC