Customer Performance Specialist (m/w/d) (Voll- oder Teilzeit)
Core
Analyze customer data from CRM systems, measure performance metrics, and derive actionable recommendations to support customer management.
Role type
Customer Performance Specialist
Builds
Customer management strategies and performance insights
Domain
Insurance / Customer Analytics
Deliverable
dashboards & analysis
Required skills
Data analysis, CRM system proficiency, analytical thinking, communication, process understanding, Excel proficiency, structured work approach
Preferred skills
BI or reporting tools experience, curiosity, adaptability to new tools