Innendienstkraft (m/w/d)
Core
First point of contact for customers via phone and in the office, managing customer data, general office organization, assisting with claims processing, and coordinating appointments.
Role type
Insurance office administrative assistant
Builds
Customer service interactions, data management, office operations
Domain
Insurance / Administrative services
Deliverable
product features
Required skills
Customer service, data management, office organization, claims processing support, appointment coordination, MS Office proficiency
Preferred skills
Insurance industry training, commercial background
Responsibilities
Answering customer calls, maintaining customer records, organizing office tasks, supporting claims resolution, scheduling meetings