Abschnittsleitung Fürsorgeleistungen (m/w/d)
Core
Lead a section of the care department for the German Federal Railway Property (BEV), managing administrative processes, staff supervision, and handling legal matters for civil servants' health insurance.
Role type
Section Manager (Care Services)
Builds
Administrative workflows and care service delivery for ~173,000 insured civil servants
Domain
Public sector / Social insurance / Health care administration
Deliverable
dashboards & analysis
Required skills
Legal knowledge (Beihilferecht), analytical reasoning, decision-making, project management, staff leadership, conflict resolution
Preferred skills
High stress tolerance, organizational skills, initiative, written and verbal communication, travel readiness
Technologies
Office software, digital communication tools
Responsibilities
Ensure economic execution of business processes according to legal guidelines; Lead and supervise staff; Coordinate training and conduct performance reviews; Handle legal disputes, complaints, and collection procedures; Evaluate member inputs and claims.
Seniority
Senior, hands-on IC