Teammanagement & Fachinformatiker Systemintegration vor-Ort-Support (m/w/d)
Core
Leading the on-site IT support team and providing hands-on technical support for client infrastructure including servers, networks, workstations, printers, and telephony.
Role type
Team Lead / Senior System Integration Engineer
Builds
On-site IT services and operational stability for public administration clients
Domain
Public Administration / IT Infrastructure
Required skills
Team leadership, resource planning, ticket distribution, server administration, client communication, process optimization, documentation
Preferred skills
None stated
Technologies
Servers, networks, workstations, printers, telephony
Responsibilities
Coordinate the team, plan resources, prioritize tasks, ensure efficient ticket distribution, act as interface between team/management/clients, support customers on-site, handle service requests and incidents, administer server and client environments, monitor service levels, develop internal processes and standards, document work results, support colleagues on technical questions
Seniority
Senior, hands-on IC with team leadership