IT-Applikations-Allrounder (m/w/d)
Core
Application support and maintenance for ERP, CRM, and document management systems across German production sites.
Role type
IT Application Specialist (ERP/CRM)
Builds
ERP, CRM, and document management systems for a thermal insulation manufacturing company
Domain
Manufacturing / Thermal Insulation
Required skills
ERP system administration, CRM management, document management system administration, 1st and 2nd level support, user training, master data management, process testing, project support
Preferred skills
Experience in incident and request management, knowledge of business processes in production companies, documentation skills, analytical thinking, high IT affinity
Technologies
ERP, CRM, Document Management Systems, PIM
Responsibilities
Maintain and support ERP, CRM, and document management systems; Provide 1st and 2nd level support; Test new processes and application functions; Organize and train users on changes; Manage master data in ERP and PIM; Support IT projects for new CRM implementation; Collaborate with key users and Swiss IT group
Seniority
Mid-level, hands-on IC