Sachbearbeiter Kundenservice Vertrieb (m/w/d)
Core
Managing and processing customer orders, providing customer support and advice, and handling complaints and claims within the sales and customer service team.
Role type
Customer service sales administrator
Builds
Customer orders and service interactions for a printing and media company
Domain
Printing & Media Industry
Required skills
Order processing, customer consultation, complaint management, MS Office proficiency, business process understanding, calculation interest
Preferred skills
Experience in printing & media industry, interest in software implementations and AI usage
Responsibilities
Coordinate customer orders, handle customer inquiries and complaints, maintain customer history and databases
Seniority
Entry-level to Mid-level