SAP Business Expert (m/w/d) Service
Core
Develop, optimize, and standardize global service processes within the SAP ecosystem, acting as a central point of contact for service systems and tools.
Role type
Senior SAP Business Expert (Service)
Builds
Global service processes, SAP analytics dashboards, and digital support tools
Domain
Enterprise Resource Planning (ERP) / Global Service Operations
Required skills
SAP Service Module, SAP Field Service Management, ERP systems (e.g., Microsoft Dynamics NAV), Project Management, Analytical thinking, English (fluent)
Preferred skills
Additional foreign languages, Experience with other ERP systems, Inter-cultural collaboration
Technologies
SAP Analytics Cloud (SAC), SAP ERP, SAP Field Service Management, Microsoft Dynamics NAV
Responsibilities
Develop and optimize service processes, Train international branches on new processes, Analyze and evaluate service KPIs, Maintain global service cockpit in SAP Analytics Cloud, Lead strategic service projects, Coordinate SAP and IT superusers, Support global service and IT strategy development