Mitarbeiter Customer Care / Kundenservice (m/w/d)
Core
Handling customer inquiries, managing project data, and organizing logistics including customs clearance for the automotive, furniture, and electronics industries.
Role type
Customer Care Specialist
Builds
Customer service and project logistics for OKE Spritzgusstechnik
Domain
Manufacturing / Customs & Logistics
Deliverable
client delivery
Required skills
Customs knowledge, Microsoft 365 proficiency, German (fluent), English (fluent)
Preferred skills
Process optimization, independent work, stress management
Responsibilities
Communicate with customers on project inquiries, Update project data, Organize logistics including customs clearance, Ensure quality standards and deadlines
Seniority
Entry-level to Mid-level