Leistungsmanager (m/w/d)
Core
Ensure quality and performance of credit and debit card products to meet customer expectations.
Role type
Performance Manager (Payments)
Builds
Credit and debit card processing products for Mastercard and Visa
Domain
Financial services / Payments
Deliverable
dashboards & analysis
Required skills
Product management, Project management, Market analysis, Data analysis, Stakeholder management, MS Office (Excel, PowerPoint)
Preferred skills
Technical understanding, Digital affinity, Domain knowledge in payments/finance
Responsibilities
Monitor product quality and performance, Analyze customer feedback and market trends to drive improvements, Create reports and management presentations, Lead or participate in projects, Coordinate with customers and service providers, Act as interface to internal departments and technical systems