Sachbearbeiter Kundenservice (m/w/d)
Core
Active telephone support and advisory for existing and new customers, handling inquiries, complaints, and sales follow-ups.
Role type
Customer service representative (sales focus)
Builds
Customer service interactions and sales follow-ups
Domain
Retail / Customer service
Deliverable
client delivery
Required skills
telephone communication, complaint handling, offer creation and follow-up, callback execution, CRM system usage, ERP system usage, digital communication tools
Preferred skills
sales experience, English language skills, digital affinity, assortment experience
